Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
The Control Theory Manager
R209,62
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| ISBN | 9780062031075 |
| Number Of Pages | 144 |
| File Size | 1.97 mb |
| Format | EPUB |
| Published | 16-11-2010 |
